- To ensure a prompt response (typically within 1 to 48 hours), please provide complete details regarding your issue. This information will be forwarded to our distribution center, technicians, or the manufacturer as needed.
- For technical inquiries, kindly include your shotgun's serial number for accurate assistance.
- If you wish to initiate a warranty claim, please email a copy of your invoice to tech@sipahiusa.com, along with a description of the problem.
- For more effective troubleshooting, you can also send videos or pictures illustrating the issue to tech@sipahiusa.com, after describing the problem. This helps expedite the resolution process.
- Additionally, if your shotgun's 1-year warranty has expired, do not hesitate to reach out. We often resolve issues at no charge or for the cost of parts only. Provided you send the item to us along with a return shipping label.